DELIVERY AND SHIPPING
We are delivering all our packages by TCS and you can track your order any time on TCS website. We ensure that your order should reach you in 1-4 business days. TCS is our official partner and we have adopted a COD (Cash on Delivery) option for your convenience.
Ainak.pk mission is to provide 100% delighted experience for our valued customers but if you find anything worrying, simply contact us and return the package back to us within 7 days. We are providing 6 months replacement warranty on our premium products.
- 1- The charges for shipping back will be paid by the customer. Ainak.pk has no liability on that.
- 2- Return policy varies from product to product and customer will be informed about it once the order is placed.
WHAT YOU NEED TO KNOW BEFORE REQUESTING A REPLACEMENT OR REFUND:
- 1- Provide us with the frame name and order number.
- 2- One Time Replacement- Please check the availability of the new frame as we do not reuse/repair returned frames.
- 3- When exchanging an order, please note costs may be adjusted accordingly.
- 4- No refund after 7 days.